Frequently asked questions
by our guests

Family in the Magical Salt Room underground

Helpful info
to the ticket purchase

For adults, a visit to the Berchtesgaden Salt Mine currently costs 24.50 euros. Here you will find all admission prices at a glance. We recommend that you purchase online tickets to avoid queueing on site.

Tickets can be paid for on site at the salt mine in cash, by EC or credit card or with a voucher. Tickets can be purchased online by instant bank transfer, credit card (Visa, Mastercard) or PayPal.
No, online tickets for your visit to the Berchtesgaden Salt Mine are unfortunately non-refundable. The purchase of an online ticket is binding.
Vouchers for a visit to the Berchtesgaden Salt Mine can only be redeemed at the ticket office. You have a voucher and would like to reserve a guided tour at a specific time in advance? Please contact us at least seven working days before your planned visit.

For groups of 20 or more, the following discounts are available at the Berchtesgaden Salt Mine:

- Adults: 21.50 €

- Child (4 - 18 years): 11.00 €

Tip: For every 25 paying people you get one free ticket.

Things to know about the guided tour in the salt mine

The guided tour of the Berchtesgaden salt mine lasts approx. one hour. You should allow an additional 30 minutes in total for dressing and undressing the overalls.Please arrive at the salt mine 15 minutes before the start of your booked tour time and allow a few minutes to walk from the car park to the entrance to the mine.

No, a tour without a guide is not possible. The guided tour of the Berchtesgaden Salt Mine is conducted by experienced and well-trained miners and includes many unforgettable highlights. For more information on the individual stations, also discover our tunnel map

Yes, audio guides can be used in addition to the guided tours. They are available free of charge in 17 languages: Chinese, Czech, English, French, Hungarian, Italian, Japanese, Polish, Russian, Slovenian, Spanish, Thai, Arabic, Korean, Dutch and Hebrew. You will receive your audio guide before you enter the mine by mine train.
The footpath through the salt mine is around 800 metres and is easy to manage for people without walking difficulties.

To ensure maximum safety, we ask you to consider the following points: Photography and filming are not permitted during the tour due to safety reasons. Please do not lean out while riding the mine train. Please follow our simple safety instructions on site before sliding. Please make sure your overalls are closed and do not take any backpacks with you.

Please report to the ticket office at the reserved time for your group tour.

Group tours are available for groups of 20 or more. On request, you can also book an exclusive tour for your group (up to 50 people) with no other participants. Here you can find all the information you need about the Berchtesgaden Salt Mine to help you plan your group excursion.

The slides in the Berchtesgaden salt mine do not have to be used. You can bypass them once with a walkway and once with stairs.
Guests arriving on the mine train

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General information about your visit

In the Berchtesgaden salt mine, the temperature below ground is a constant 12 degrees Celsius all year round.
A tour of the Berchtesgaden salt mine is possible at any age.Persons under 13 years of age need an accompanying person.

Yes, it is possible for infants to join the tour in the Salt Mine. There is no age limit. Keep in mind that the path underground in the Berchtesgaden salt mine is not suitable for prams and baby backpacks. However, the use of a baby sling is possible; there are some baby carriers available on loan.

The tour begins with a 650-metre train ride into the mountain (Approx. 3 minutes). There are two slides that can be ridden with an adult accompanying the child. Alternatively, the slides can be avoided by going down a footpath or taking down a flight of stairs. Towards the end of the tour is a lake, which is traversed by a boat ride. The crossing is accompanied by music, the light is dimmed and salt crystals grow on the walls. In total, you spend an hour in the mountain and walk around 800 metres.

No, the path underground in the Berchtesgaden salt mine is not suitable for prams and baby backpacks. However, the use of a baby sling is possible; there are some baby carriers available on loan.

Pregnant women can visit the salt mine. Please note that you will have to walk approx. 900 meters during the tour. The slides can be bypassed. It is not possible to leave the mine quickly and immediately.

No, unfortunately dogs are not allowed in the Berchtesgaden salt mine.

No, for safety reasons filming and photography is not allowed in the Berchtesgaden salt mine.

You will find the perfect photo stops with life-size miner figures or mining machines around the salt mine and on the salt experience trail.

Hats, sticks, umbrellas, backpacks, back carriers and other containers and bulky objects may not be taken underground.Lockers are available for bulky items and valuables, but no liability is assumed for the items brought in.
The terms "unter Tage" and "über Tage" are used in miners' language. "Unter Tage" (underground or inside) means something like "inside the mine" or below the earth's surface. "Über Tage" (above ground) is the exact opposite – i.e. above the earth's surface.
The lowest point on a guided tour of the Berchtesgaden salt mine is 130 metres below the surface.
Yes, there is free Wi-Fi for our guests in front of the entrance to the salt mine.
The Berchtesgaden Salt Mine endeavours to make it possible for people with disabilities or limited mobility to visit the mine as far as possible. However, this is limited by the necessary exclusion of hazards to both the group of visitors and the individual visitor underground. This applies not only to normal visitor traffic, but also to a possible evacuation in an emergency. The following therefore applies:a) A visit to the visitor mine by wheelchair users is unfortunately not possible due to the obstacles to be overcome (stairs), narrow emergency exits (in the event of an emergency evacuation).b) A visit to the visitor mine by persons with walking disabilities (not: wheelchair users) is in principle possible on condition that there is a carer per person who is responsible for the safety of the person being looked after and is also capable of doing so. Rollators (i.e. wheeled walkers or walking frames) cannot be taken on the guided tour.c) A visit to the visitor mine by persons with mental disabilities is generally possible under the same conditions as above. If the persons come from an assisted facility as a group accompanied by professional carers, 1:1 supervision can be dispensed with. The caregivers must be able to guide and protect the persons to be cared for during the tour.d) Whether the requirements of b) or c) are met is decided by the on-site supervisor. It may refuse entry if it is apparent that entry to the mine would involve an increased risk to the person or the entire group of visitors. In this case, the admission fee paid (and, if applicable, the companions' admission fee if they also forgo a visit) will be refunded. We therefore strongly recommend that in case of doubt, an intended visit should be clarified in advance by telephone.
No, people with claustrophobia should not visit the Berchtesgaden salt mine for their own safety.

Information
for groups

For groups of 20 or more, the following discounts are available at the Berchtesgaden Salt Mine:

- Adults: 21.50 €

- Child (4 - 18 years): 11.00 €

Tip: For every 25 paying people you get one free ticket.

Please report to the ticket office at the reserved time for your group tour.

Group tours are available for groups of 20 or more. On request, you can also book an exclusive tour for your group (up to 50 people) with no other participants. Here you can find all the information you need about the Berchtesgaden Salt Mine to help you plan your group excursion.

Your booked date in the Berchtesgaden Salt Mine is binding. If you are late or miss your tour, unfortunately your ticket or reservation will also be forfeited. For a relaxed experience, we recommend you to be at the entrance of the gallery at least 15 minutes before the tour starts. This leaves you plenty of time to get dressed.

To enjoy a culinary treat before or after a guided tour of the Berchtesgaden salt mine, we recommend a visit to the Bergschänke restaurant. Tour groups are also very welcome here. Further information on group offers and contact details for pre-registration can be found here.

Yes, the visitors' car park is located at Salzburger Str. 24, 83471 Berchtesgaden. This car park is charged and operated by Contipark. Directly in front of the cash desk of the salt mine, in Bergwerkstr. 83, 83471 Berchtesgaden there are also about four free bus parking spaces next to the road.
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Write to us by mail to info@salzbergwerke.de or use our contact form.

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